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| What do we do better than the competition? |
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| Teledata’s core competence lies in its unique synthesis of resources from maritime domain and IT. This combination is a primary contributor to company’s competitive differentiation. |
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| What is our answer to an IT capability gap in the maritime industry? |
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| Teledata possesses an uncanny ability with its product and services in aligning customer’s IT investment with business priorities. The marine landscape served by the company includes ship management companies, ship owners, ports, flags states, maritime arm of governments and more. |
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| How will our competitive advantage sustain in the long run? |
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| The company will focus on giving a superior value to customer at a competitive price. The management is driven by passion to revolutionize the business of “Management of Ships” by empowering marine managers with enhanced Management Information Systems built on an Informed Decision Making platform. |
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| Our Approach
to CRM |
"When faced with the choice between changing and proving there’s no need to do so, most people get busy on the proof" |
- John K. Galbraith |
| Our approach to customer relationship management is defined by our commitment to help our clients graduate from the role of Reactive Solutions Seeker to that of Proactive Problem Definer. Teledata helps them take the bold decision to ‘change’ and see through their projected IT investments in terms of tangible accruable returns. |
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| Teledata Informatics Ltd is an ISO 9001:2000 company and is appraised at CMM Level 5 version 1.1. |
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