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| A ship management enterprise will attribute its technology costs towards hardware, system software, application software and services. The tangible benefits usually include lower operational costs and reduced professional services costs, while the intangible benefits range from improved asset utilization to greater customer satisfaction. |
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| An ROI calculation for a useful life of software of six years translates into a return on investment of 9.5 % for a ship management company. |
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| Our Approach
to CRM |
"When faced with the choice between changing and proving there’s no need to do so, most people get busy on the proof" |
- John K. Galbraith |
| Our approach to customer relationship management is defined by our commitment to help our clients graduate from the role of Reactive Solutions Seeker to that of Proactive Problem Definer. Teledata helps them take the bold decision to ‘change’ and see through their projected IT investments in terms of tangible accruable returns. |
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| Teledata Informatics Ltd is an ISO 9001:2000 company and is appraised at CMM Level 5 version 1.1. |
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